Frequently Asked Questions

1. What services does GrowBPO offer?

GrowBPO assists you to source and employ talented candidates to fulfil specific remote roles within your business. GrowBPO also specializes in providing your business with access to best-in-class service providers for any project-based work.

2. Does GrowBPO offer any additional services?

Yes. GrowBPO is also able to provide relevant training and consulting to maximize the benefit of your remote resources.

3. Typically, how much more would it cost me to hire locally or use local service providers in EMEA countries, compared to using GrowBPO?

Typically, the annual cost-to-company of hiring locally in EMEA countries or using local service providers is up to 50% higher, compared to using GrowBPO.

4. Is GrowBPO able to find remote resources or service providers across more than just sales, customer service, marketing, design, IT and legal?

Yes. GrowBPO is able to source candidates for almost any role, and provide you with access to service providers across various other areas of expertise. If you’d like to know more, just ask (info@growbpo.ch).

5. Do I have to worry about posting open job positions, screening CVs, conducting initial interviews or background checks?

No. GrowBPO takes care of everything, simplifying the entire recruitment process for your remote resources.

6. Do I have to worry about paying high “recruitment” fees?

No. Compared to the typical fees charged by EMEA recruitment companies, GrowBPO charges a nominal fee for talent sourcing, subject to the specific resource required.

7. Do I have to worry about complex labour laws, payroll and additional company contributions?

No. GrowBPO takes care of everything and charges an all-inclusive, fixed monthly fee for its services, simplifying the entire employment and payroll process for your remote resources.

8. Do I have to worry about renting office space and purchasing IT equipment for my remote resources?

No. GrowBPO has fully equipped, modern office spaces in which your remote resources can work. We also provide high-spec IT equipment and software. This is all included in GrowBPO’s monthly fee.

9. Do my dedicated resources have to work from GrowBPO’s offices, or can they work from home?

The choice is yours. If you want your dedicated resources to work from one of our offices, we will arrange this for you. If you would prefer them to work from home, that’s fine too. A hybrid between the two is an option as well.

10. Do I get to make the final call on who GrowBPO hires as a dedicated resource for my business?

Yes. The final decision is yours. GrowBPO simply helps you to find the best fit.

11. Will any employment relationship be created between my business and the dedicated resource provided by GrowBPO?

No. GrowBPO is the employer of your dedicated resources and no formal employment relationship is created between your business and the dedicated resources, even though they will be part of your team.

12. If GrowBPO hires a dedicated resource for my business, is this person subject to a probation period?

Yes. There is a 60-day probation period, during which you may terminate our services for any reason, without any penalty.

13. Where does GrowBPO source the candidates and service providers that I need?

GrowBPO has built an extensive database of candidates and network of service providers from South Africa, the world’s leading offshoring destination and a provider of high-quality remote services.

14. Will my remote resources always be available when I need them?

Yes. Unlike most other popular offshoring destinations (e.g. in the APAC region, with time differences of 4 to 8 hours compared to CET), your remote resources are situated in the same time zone for 6 months of the year, with only 1 hour time difference during the other 6 months of the year. Your remote resources can also work in alignment with other time zones (e.g. US time zones), if required.

15. If my dedicated resource from GrowBPO develops intellectual property for my business, will my business own this intellectual property?

Yes. All intellectual property created while your dedicated resource is providing his/her services to your business will be exclusively owned by your business, and not GrowBPO or the dedicated resource.